PRIVACY POLICY

Last Updated: [Date]

[Your Company Name], located at [Your Company Address], is committed to protecting the privacy and security of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, portal, and related services, in compliance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

1.1 Personal Information:

We collect personal information such as your name, address, email, and date of birth when you create an account or use our services.

1.2 Health Information:

To provide personalised supplements, health information, and recommendations, we may collect information related to your health through online assessments and blood tests. This may include medical history, lifestyle choices, and test results.

1.3 Portal Information:

Our portal tracks blood test results and lifestyle behaviours over time, generating graphs based on annual assessments and tests.

2. How We Use Your Information

2.1 Lawful Processing:

We process your personal and health information in accordance with the lawful grounds as defined by POPIA, including the necessity of processing for the performance of a contract, compliance with a legal obligation, and your explicit consent.

2.2 Service Provision:

We use your personal and health information to provide personalised supplements, health recommendations, and deliver a portal experience that tracks and presents your blood test results and lifestyle behaviours.

2.3 Communication:

We may use your contact information to send you important health information and updates, newsletters, and information related to our services. You can opt-out of marketing communications at any time.

3. Information Sharing

3.1 Third-Party Providers:

We may share your information with trusted third-party service providers, including those who assist us in delivering our services and managing the portal, such as laboratories and technology providers.

3.2 User Consent:

Your explicit consent will be obtained before sharing any sensitive information or using your data for purposes beyond those for which it was originally collected.

4. Cookies and Similar Technologies

4.1 Cookie Usage:

We use cookies and similar technologies to enhance your experience on our website and portal. Cookies are small text files stored on your device that help us improve our services, personalise content, and analyse usage patterns.

4.2 Types of Cookies:

We use session cookies for temporary storage and persistent cookies for long-term functionality. Additionally, third-party cookies may be utilized for analytics and advertising purposes.

4.3 Cookie Management:

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and portal.

5. Security

5.1 Data Security:

We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, and destruction.

5.2 SSL Encryption:

Our website and portal use SSL encryption to secure the transmission of sensitive information.

6. Your Choices

6.1 Access and Correction:

You can access and update your personal information through your account settings. For health information, please contact our support team.

6.2 Opt-out:

You can opt-out of receiving marketing communications by following the instructions provided in our communications.

7. Retention Period

7.1 Data Retention:

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected.

8. Changes to the Privacy Policy

8.1 Updates:

We may update this Privacy Policy from time to time in compliance with POPIA. Any changes will be posted on our website, and the date of the last update will be revised accordingly.

9. Contact Information

9.1 Data Protection Officer:

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights under POPIA, please contact our Data Protection Officer at [Your DPO Contact Email].

By using our website, portal, and services, you agree to the terms outlined in this Privacy Policy.